Travel Again’s Traveler Confidence Index Rises for Business and Leisure

New monthly data from September’s Traveler Confidence Index shows that after two months of waning confidence in travel due to the spread of the Delta variant worldwide, travelers are once again regaining their confidence in travel.

The Traveler Confidence Index was created by Travel Again, which aims to restore global confidence in travel and facilitate its recovery from the pandemic. The Index’s scale ranges from 1-5, 5 being the highest number of traveler confidence and signifying that individuals feel ready to travel now, with 1 being the lowest amount of confidence in travel. The Index splits data into two categories: business travel and leisure travel.


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Business travelers are optimistic about the future of business travel. Two-thirds (or 67.2 percent) feel they are already traveling or will travel as often as they did by the end of next year, while one in ten believe they won’t ever travel as often as they did for business. The rest believe the recovery will take longer, extending out into 2023 or 2024.

Additionally, business travelers are already feeling more confident about traveling for business now, with 33.6 percent of business travelers reporting they feel ready to travel now, an increase of ten percent from last month.

Overall, the Traveler Confidence Index is rising since the last two months. September’s business traveler confidence jumped from 3.30 in August to 3.66, while the confidence level in leisure travel rose from 3.43 to 3.49. This number suggests that while all travelers are still concerned about traveling during the pandemic, they would still travel.

Traveler confidence in both categories reached its highest point back in May 2021.

“Business travelers innately understand the importance of business travel in driving business growth, so it comes as no surprise that many expect to resume traveling as frequently as they did before the pandemic,” said Travel Again Co-Founder Mike McCormick. “While some naysayers have predicted massive permanent drops in business travel, it is much more likely that businesses are in a bit of a competitive détente—while they may all be saving money now on travel costs, once one competitor resumes previous levels of travel, others will follow suit so as not to be left behind.”

To see more findings or to learn more about Travel Again, please click here.

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Jet2 finds confidence returning among travellers | News

Latest customer polling by Jet2holidays has shown that confidence about travel has returned to pre-pandemic levels following the easing of international travel restrictions for customers travelling from England last week.

When it comes to confidence about booking and travelling on holidays this summer and beyond, almost two-thirds of respondents say they feel confident – the highest level since early 2020.

The same percentage say that they are eager to get away as soon as they can.

Just over one in five say they do not feel confident about travelling – the lowest that this figure has been since early 2020, and a sharp decline from recent weeks.

Jet2holidays conducts polling with “hundreds of UK adults” on a range of topics, including consumer confidence.

The data shows that confidence has remained consistent for the past few months, however the removal of costly PCR tests and the traffic light system has positively impacted confidence.

This has translated into customers flocking to book holidays.

Data from and Jet2holidays shows bookings have climbed by more than 250 per cent since the announcement, with Friday (September 17th) the busiest day for bookings this year.

Low-cost carrier easyJet recorded a similar trend.

Commenting on the data Steve Heapy, chief executive of said: “The announcement is the news that customers have been waiting for.

“The removal of the traffic light system and costly testing burdens, alongside the reopening of key destinations such as Turkey, means that customers can really plan and look forward to their holidays.

“We knew that confidence and demand would bounce back very sharply once the onerous and unfair restrictions were removed, and our best day for sales this year shows that this is very much the case.”

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To fuel industry recovery, travelers need a confidence boost, WTTC speakers say: Travel Weekly

CANCUN — Delegates to travel’s first major in-person summit since the pandemic began said Monday they are confident tourism is on the cusp of a dramatic rebound, but only after fear and uncertainty are removed from the travel equation.

“We need a statement from the World Health Organization that traveling is not a greater risk if you play by the rules,” Portugal’s tourism secretary, Rita Marques, told attendees of the World Travel and Tourism Council’s Global Summit.

Marquess said that throughout the pandemic there have been “noisy reactions that jeopardized the industry and increased the perception [of] the risk” of travel.

To move forward, she said, the public and private sectors need to communicate more clearly, and assertively, that travel can be done safely.

The summit opened on Sunday to news that the European Union would open to vaccinated travelers this summer, a move applauded by delegates as proof that successful vaccination campaigns in the U.S., the U.K., Israel and other countries are removing some of the fear about opening borders.

But the public and private sectors also need to come together to push for more uniform global rules governing testing, vaccines, quarantines and digital health records so that travelers can book travel without worry, participants said during panel discussions.

“We need to remove fear from the equation, and we need to remove uncertainty,” said Daniel Richards, founder and CEO of Global Rescue. “Those are two related but different things.”

With the vaccine rollouts, he said, the fear of getting sick has been removed for many people. And companies like his can provide insurance and a means to fly people home — but only if governments allow travelers to cross their borders.

“We can’t do it or remove the uncertainty of the travel experience,” he said. “That goes to governments. And if we can get some level of coordination among governments so that when travelers start to book that trip, start talking about it, [they] have a guarantee that they are not going to get stuck in quarantine.”

Spain’s tourism secretary, Fernando Valdes Verelst, called the news from the European Commission about opening to vaccinated travelers “excellent,” and said he hopes more such announcements will follow.

In an interview, he said tourism-reliant countries began pushing for the bloc to open after seeing the U.S., U.K. and Israel moving quickly with vaccines. “We saw a need to put this in place,” he said.

Now, Vales said, it is crucial that they make it work.

“To restore confidence, we really need to be consistent with this decision,” he said. “We cannot fail in this process; we cannot go three steps backwards if it were to turn out people aren’t certified by reliable authorities. You have to have the vaccination proven from a public authority.”

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COVID US: Travel confidence increasing as more people get vaccinated, experts say

PHILADELPHIA — America’s airports have seen a sharp spike in travelers over the past few weeks, and it may be a sign of things to come.

After a year of restrictions, it seems more and more of us feel ready and safe to take vacations again.

The first thing to remember is that we are still in a pandemic, and traveling will look a lot different than we are used to.

The experts say no matter where you are headed, there are some good deals to be had, but with more and more people starting to travel again, those deals may not last long.

More people are getting vaccinated and experts say that’s equating to more people traveling.

“We are looking at a year of Cabin Fever, a lot of people are experiencing it. A lot of people are ready to go out and explore again,” said Ken Grant with AAA.

Grant says a recent travel survey revealed a vast majority of people are ready to travel or are planning trips.

“We still obviously advise you to follow all the regular protocols. You know, don’t necessarily see this as a license to go nuts or anything,” said Grant.

AAA says before you book a trip, do your research and keep in mind, we are still in a pandemic.

“There is nothing worse than making all the plans and getting to your destination and finding out oh, they still want me to quarantine for two weeks,” said Grant.

Travelers say an increase in vaccinations has definitely boosted their confidence.

“I think people, there are more vaccinated, but also they feel safer now. The environment is just better,” said Phil Smitherman of Birmingham, Alabama.

“You have an open seat next to you. I felt very safe. You are required to wear a mask the entire time,” said Pamela Heruth of Minneapolis, Minnesota.

Beach destinations are always hots spots, but Melissa Dohmen with Orbitz says planning a trip off the beaten path may score you a great deal.

“Mountain regions and lake towns have a lot of interest right now. I think particularly, you can imagine being outside, being outdoors feels particularly safe,” said Dohmen.

The travel industry is still in recovery mode and Dohmen says there is still availability no matter where you want to take a trip. She cautions, as demand increases so will the prices.

“I say book early and lock in places that you really want to go now because I do think the deals will start to kind of taper off, particularly as we get to summer,” said Dohmen.

Travel experts say due to restrictions, international travel may be off the table until next year. They also say, it may be a good idea to look into travel insurance just in case something goes wrong.

Copyright © 2021 WPVI-TV. All Rights Reserved.

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Consumer Confidence in Travel Gets a Boost as Vaccines Roll Out

Vaccines are boosting consumer confidence in travel. Airlines, airports, travel agencies and cruise lines are all reporting increased traffic and bookings.

New research from Allianz details this surge and how vaccines are driving it and how other health and safety measures continue to increase confidence as well.


A majority of the 3,500 customers that Allianz surveyed (67 percent) said that they believe receiving a COVID-19 vaccine will make them feel safe enough to travel again. Customers over the age of 65 placed more importance on receiving the vaccine (78 percent) versus customers in younger age ranges.

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When it comes to feeling safe traveling, consumers felt safer if they themselves were vaccinated versus ensuring that all those around them were vaccinated, such as airline crew or other travelers. Sixty-seven percent said receiving the vaccine was more impactful while 47 percent said it was more impactful for airline crews or other travelers receiving the vaccine.

Allianz asked travelers what would make them feel safe enough to travel again. Apart from the 67 percent that said COVID-19 vaccines, 66 percent said wearing masks on planes, in airports, etcetera. Fifty-nine percent said blocked seats/limited capacity on planes and trains, and 58 percent said advanced sanitizing efforts at airports and hotels. Forty-seven percent said others receiving a COVID-19 vaccine would make them feel safe to travel, and 44 percent of people said that declining cases in the destination they are visiting would be a major factor. Forty-one percent said that requiring proof of a negative COVID-19 test would make them feel safe.

“It is a huge accomplishment to have three highly-effective COVID-19 vaccines in distribution throughout the U.S.,” said Daniel Durazo, director of marketing and communications at Allianz Partners USA. “Our survey finds that increased traveler confidence is a direct result of improved vaccine availability, and we are pleased to see how vaccines will impact the recovery of the travel industry and travelers’ vacation plans in 2021 and beyond.”

The Allianz survey results show just how passionate its customers are about traveling. When asked when travelers anticipate traveling next, the vast majority are planning to within the next year.

Already, 13 percent of respondents said they were traveling now. Nine percent will travel within less than a month, and 19 percent will travel within one to three months. Eighteen percent plan to travel within four to six months, and 15 percent said they would vacation in seven to 12 months. Five percent said that they would wait more than 12 months while 21 percent said that they don’t know when they will travel again.

Plans for vacations are mostly local at the moment. Most customers are still planning to travel within the Continental U.S. (56 percent) for their next trip. That is followed by Mexico, the Caribbean or Hawaii (21 percent) and Europe (15 percent).

Allianz customers are also ready to fly again. In a continued positive sign for the airline industry, which has faced a difficult year of decreased demand, Allianz discovered that most customers (70 percent) plan to fly their next destination, compared to driving (20 percent).

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RDU: COVID Vaccine Promotes Travel Confidence, Helps Industry Recovery


As the COVID-19 vaccine becomes more widely distributed across North Carolina, some travelers are ready to take to the skies again.

A new survey conducted by the Raleigh-Durham International Airport indicates that the travel industry may soon see a partial recovery from the pandemic as more people are vaccinated and confidence in the safety of air travel grows.

Stephanie Hawco is the Director of Media Relations at RDU. She said 76 percent of survey respondents agreed that being vaccinated makes travel safer.

“Ninety-one percent of the passengers we surveyed said they’ve either already been vaccinated or they intend to be in the near future and 72 percent of them said they have either already flown since they got the vaccine or they plan on booking travel after they’re fully vaccinated,” Hawco said. “So, this supports our idea that being vaccinated is really the key to passenger confidence right now and we think that’s going to be what reignites the recovery for RDU and airlines.”

The travel industry has been one of the hardest hit sectors during the COVID-19 pandemic. Travel spending totaled a mere $679 billion dollars in 2020 – a 42 percent annual decline, or nearly $500 billion dollars, from 2019.

From last March through the end of 2020, the pandemic has resulted in $492 billion dollars in cumulative losses for the U.S. travel economy, equating to a loss of approximately $1.6 billion each day.

In April of 2020, RDU saw a 97 percent decrease in passenger traffic – even amid holiday travel. While the airport normally sees more than 200,000 travelers over Easter weekend, in 2020, amid a statewide lockdown, only 12,600 were reported.

Hawco said those trends are just now starting to reverse.

“The Easter trend follows a trend that we’ve been seeing for a while now since the recovery has started and our numbers are picking up again,” Hawco said. “Business travel has dropped off, but leisure travel is increasing. So, it’s really good to see people getting out and taking those vacations and trips to see family and friends – we think there’s a real pent-up demand for that.”

Overall, only 4.9 million travelers made their way through RDU in 2020 as compared to 14.2 million in 2019.

After a year of unprecedented losses, Hawco said RDU expects enough people to be vaccinated by July to give the airport a much-needed bump in revenue and foot traffic.

“If being vaccinated increases passenger traffic, and 91 percent of our customers say they intend to be vaccinated, then that’s a great trend for us,” Hawco said.

For those who have not traveled during the pandemic, Hawco said they can expect continued, stringent health and safety protocols at RDU – many of which will remain in place even with widespread vaccination.

“You know I think we may be looking at a new normal – not just the airports and airlines – but across society,” Hawco said. “I believe some of these measures like the enhanced cleaning and disinfecting, the social-distancing, and the mask requirements are going to be with us for quite a while.”


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With COVID-19 vaccine rollout expected to increase confidence in travel, experts predict higher airfares, hotel prices

For Americans who are filled with wanderlust and dismissive of health officials’ pleas to avoid travel, bargain rates and deep discounts for airline tickets and hotel rooms are plentiful.

Henry Yu, a baseball fan from Long Beach, said he found prices for airline tickets and hotel rooms to fly to Phoenix to watch his beloved San Francisco Giants at spring training this month were 15% to 20% cheaper than in previous years.

“My sense is that the typical spring training price hikes are not happening this year due to COVID-19,” he said, adding that he believes his risk of getting infected are low because he takes precautions such as wearing a mask.

But the drop in demand for travel that has pushed prices down may be coming to an end with the rollout of several COVID-19 vaccines that are giving Americans more confidence to mingle. That is likely to increase travel demand and push up prices, especially for summer, according to industry experts.

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Baha Mar Launches Travel With Confidence Program Offering Complimentary Return Private Jet Travel Or Free Extended Stay For COVID-19 Positive Guests

Baha Mar’s Travel with Confidence program pledges that should a resort guest test positive during their stay, Baha Mar will provide courtesy suite accommodations and a daily dining credit of $150 per person per day, for up to 14 days in quarantine. Most importantly, should the guest need to return to the United States earlier, Baha Mar will provide private air travel to return the guest and their immediate family to the U.S., free of charge.

“In this ever-changing travel environment, it is our goal to alleviate travelers’ concerns surrounding COVID-19, in an effort to ensure the health, safety and comfort of our guests,” said Graeme Davis, President, Baha Mar. “Our Travel with Confidence program is the first of its kind in the industry, providing travelers with added peace of mind and the option to safely return home, or quarantine at no added expense – the choice is theirs.”

Baha Mar’s ongoing Commitment to Your Wellbeing initiative provides guests with the latest in COVID-19 safety measures, which include on-site complimentary COVID-19 Rapid Antigen testing upon arrival and prior to departure to assist in guests’ compliance with return travel requirements of their country of origin. Furthermore, the Commitment to Your Wellbeing includes mandatory mask-wearing in public areas, social distancing and stringent cleanliness protocols that go above and beyond Baha Mar’s already rigorous cleaning standards, covering all brands across Grand Hyatt, SLS and Rosewood Baha Mar. Additionally, resort standards include weekly COVID-19 testing for associates, enhanced housekeeping and engineering services, heightened food safety and digital ordering, touchless payments, and technology methods that allow for an abundance of contactless experiences from the moment guests check in. For more information on Baha Mar’s Travel with Confidence program and the Commitment to Your Wellbeing, click here or visit

Plan Your 2021 Baha Mar Escape with Spectacular Awaits Offer
Following the reopening of Grand Hyatt Baha Mar in December, Baha Mar will complete its phased reopening on March 4, 2021, welcoming guests back to SLS Baha Mar, Rosewood Baha Mar, and its signature restaurants and amenities.  To celebrate the full reopening, Baha Mar introduces Spectacular Awaits. Available for booking at all three Baha Mar resorts, the offer includes a complimentary fourth night with a minimum three-night stay, with free cancellation up to 24 hours prior to arrival. To book the Spectacular Awaits offer, visit For details on travel requirements for The Islands of The Bahamas and how to apply for The Bahamas Travel Health Visa click here.

About Baha Mar
Baha Mar is a master planned $4.2 billion integrated resort development operated by Hong Kong-based conglomerate Chow Tai Fook Enterprises Limited (CTFE). The white sand beach destination includes three global brand operators – Grand Hyatt, SLS, and Rosewood – with over 2,300 rooms and 40 restaurants and lounges, the largest casino in the Caribbean, a state-of-the-art convention center, an 18-hole Jack Nicklaus Royal Blue Golf Course, the Caribbean’s first and only flagship ESPA spa, and over 30 luxury retail outlets. Baha Mar is a breathtaking location with dynamic programming, activities and guest offerings in one of the most beautiful places in the world – The Bahamas. For more information and reservations, visit


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COVID-19 ruined travel plans in 2020, so how can you book with confidence this year?

Australians are in the fortunate position of being able to contemplate domestic travel but, even in a country with very little COVID-19 transmission, bookings are not a sure thing.

We have seen how quickly a hotel quarantine leak can lead to a snap lockdown, hotspot declaration, border closures, cancelled flights and, when it comes to the hopeful traveller, the eventual request for a refund.

In 2020, the Australian Competition and Consumer Commission (ACCC) received 126,412 complaints about travel companies and airlines as Australians were forced to abandon itineraries they had already paid for.

Among the most common gripes were problems getting refunds or credit when travel was cancelled due to the pandemic.

Unfortunately, not everyone who believes they are entitled to a refund actually is, so before you go ahead and book anything else, take note of this advice.

Words to look for

Deals are popping up, enticing consumers back into booking flights, accommodation and more but, before you commit, you really need to read the terms and conditions.

There are a few shortcuts to finding the important stuff, according to consumer group Choice.

“If you have a digital copy of the terms and conditions, use the search function as a shortcut.

“These terms will help you find the most relevant sections of even the longest travel contract.”

Ms Turner said terms and conditions should make it clear when you could expect a refund and under what conditions.

“Look for any terms that may limit when you can get a refund. For example, some contracts may only offer you a refund if the travel provider cancels, not if you have to cancel,” she said.

“Others may only offer a refund under certain circumstances or in a certain timeframe.”

A spokesman from the ACCC said consumers needed to understand their rights if a trip was cancelled due to three different scenarios: “The company cancels the booking, you cancel the booking, or the booking can’t proceed due to government restrictions.”

“Be aware that normal protections under the consumer guarantee provisions of the Australian Consumer Law are unlikely to apply to cancellations caused by government restrictions,” he said.

“In such circumstances, your right to a refund or other remedy will likely depend on the terms and conditions of your booking.”

If, after reading the terms and conditions, you’re unsure of whether you’d be entitled to a refund, consider booking elsewhere.

Knowing the details of the deal you’re entering into will help you assess the risk.

The problem with upfront payments

During the pandemic, plenty of travellers told the ABC they had paid for their trips well in advance.

In some cases, people had paid in full for flights or tours months, or even a year, before they were due to depart.

If you’re paying this far in advance, you will need to have all your documents in order to apply for a refund.

Choice’s top tip for booking travel in 2021 is, “document everything”.

“Keep copies of paperwork, take screenshots,” Ms Turner said.

“We know terms and conditions might feel like a bore to read, but each airline, accommodation provider and tourist attraction can have wildly different terms in their contracts that can change at the drop of a hat.

“They can’t change your contract after the fact.”

Consider booking options that do not require you to pay upfront and providers that offer a cooling-off period.

“Look for businesses that offer more-flexible policies and allow payment closer to departure when there’s more certainty about travel proceeding,” the ACCC spokesman said.

“It may be worthwhile to pay more for a booking with flexible change and cancellation policies.”

Deep dive on the company first

In our digital world, it’s easier than ever to check the reviews of an airline, hotel or travel provider.

Looking specifically at reviews from customers who’ve had their travel cancelled can help you decide who to book with.

Choice also recommends getting the COVID-19 policies in writing — whether you’re booking with a large international hotel chain or a small caravan park.

“If they don’t clearly offer a flexible booking option, ask for one,” Ms Turner said.

“You might even be able to negotiate more flexible terms than their standard offer or terms.

“Some websites can help you filter for flexible options only.”

Cairns ghost town
Gone are the days of last-minute trips. Australians need to spend time planning their travel, experts say.(ABC Far North: Brendan Mounter)

And while you’re reading the fine print, look past any claims of “worry-free” bookings.

Even if promotional material promises you a refund, check the terms and conditions because there is always potential for claims to be misleading.

“Be aware that some travel deals may come with restrictive or onerous terms and conditions that can restrict your right to change or cancel your booking,” The ACCC spokesman said.

Think twice before using third parties

Ms Turner also said consumers should be wary of third parties and their terms.

“Sometimes, travel comparison sites or travel agents are more expensive, have harsher cancellation policies, charge cancellation fees and make it harder to get a resolution with the main provider,” she said.

“While you might find some benefit from third-party help, you have to carefully check their terms, conditions and fees as well.”

Using a third party could mean a second set of T&Cs.

“One of the difficulties of using a third party when booking travel is that you need to navigate their terms and conditions as well as the terms and conditions of your airline or accommodation if something goes wrong. This can make things more confusing and time-consuming,” Ms Turner said.

Control the things you can

Gone are the days of travelling on a whim. We must plan everything.

“Be aware of local restrictions before choosing your destination, and any requirements that you must meet in order to travel to and from that destination,” the ACCC spokesman said.

“Plan your trip carefully — it may be easier to cancel travel if you only travel to one destination, and limit the number of travel services you book at one time.

“Consider your individual circumstances and the risks involved in travelling before booking, as a refund is less likely if you cancel the booking.”

Is travel insurance valid during COVID-19?

There are a handful of policies out there available to cover travel during the pandemic, but again, you really need to read the T&Cs very closely.

The advice from the Insurance Council of Australia is to check the policy’s product disclosure statement to ensure it will cover you for the specific kind of travel you’re booking.

“There are domestic and international policies available, but you need to match it to your needs and make sure it suits the trip that you’re booking,” a spokeswoman from the council told the ABC.

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Consumer Confidence In Travel Remains Low

The latest edition of the Pulse Report, which tracks activity in the month of December, shows that the majority of markets are continuing to feel serious effects of continued uncertainty amongst bookers due to rapid rises in COVID cases across the globe. North America’s pace remains consistently low and Europe is still subject to several lockdowns in various countries, preventing travel and damaging confidence, which is reflected in the latest data.

The Americas

New bookings for travel across North America remains low. This is due in part to increased risk of COVID exposure and continued state by state travel restrictions. However, when we look at pick up for future stay months, we can see that December 2020 delivered positive momentum in new bookings for stays in January, February and March 2021, while web traffic also showed some increases. Pick up for stays in these months that were booked in December 2020 compared to what had been booked in November 2020 was up by 193%, 91%, and 103% respectively. While of course this positive momentum is welcome news, we do need to keep in mind the fact that the absolute numbers are very low in comparison to prior years.

For Latin America, new bookings made in December 2020 for stays over the next twelve months (vs the same period in November) are up by only the slightest margin. January saw a fairly healthy percentage growth of 88%, but considering the size of the absolute numbers, the month over month change was not exactly what we would have liked to see. February through August grew by an average of only 15.7% while September actually moved in the wrong direction, with a slowdown in net new booking activity of -3% as compared to what had been booked in the month of November 2020. Web traffic has also been disappointing for this region as it’s clear that people are still uneasy about the prospect of travel.

Hannah Weller Barrise, Director of Hospitality Solutions for the Americas, commented: “While we are excited for the year ahead and have an increased sense of optimism about what’s to come as vaccines continue to roll out, reviewing the latest round of data reminded us that we’re going to have to be patient. In this month’s Pulse Report, in North America specifically, we did see a handful of promising figures in terms of month over month percentage growth but when taking into account the absolute numbers, it’s clear that there’s a long way to go. We continue to look at web traffic as an indicator of consumer demand, and in the coming weeks we’ll watch this very closely as we have a better understanding of the vaccination timeline and we’ll look to see how this impacts the confidence for summer and fall stays.”


In Europe, web traffic is down, showing that interest in travel has reduced over the last few weeks of 2020. However, that was to be expected due to the various lockdowns in place and the Christmas holidays.

Looking at pick up for the next two months, it seems that despite the challenges, December ended with a positive net pick up for January and February compared to November 2020 of 68% and 24% respectively. It’s important to keep in mind however that the numbers are very low in comparison to previous years, but the positive last minute pick up – mostly driven by essential and domestic travel – remains there, which is something to hold on to.

Juan Ruano, Duetto’s Director of Hospitality Solutions for the EMEA region, commented: “As we look at the data for the start of the new year, we are seeing more of the same uncertainty that filled most of 2020. However, there are several COVID vaccines approved in Europe and rollout plans are being implemented across the continent as we speak. This means there will come a point when a critical mass of the population will be vaccinated, which will mean we will start seeing more pick up coming through, more appetite to travel and consumer confidence starting to grow.”


In the APAC region, spikes in COVID cases in several countries have led to stricter restrictions being put in place. The Thai Prime Minister has imposed new restrictions in 28 ‘red zone’ provinces, including new travel rules and school closures. Similar tightening of restrictions have also been announced in Malaysia and Japan, whilst border closures in Australia have been reinstated.

Currently, the entire region is completely reliant on local domestic travel, as almost all countries’ international borders remain closed. With this in mind we are looking at pick up figures drastically lower than the previous two years. For South East Asia net bookings made during December 2020 for the month of January 2021 are 50% less than in the two previous years, as can be expected with the void of international travelers into the region. However, we recognize the domestic market support for the region where net bookings tripled in December 2020 vs November 2020, for the upcoming three months.

Greater China has seen extremely short lead times, having shrunk due to the travel restrictions and testing requirements in place. For the next three months we see the vast majority of net bookings made in December 2020 are for January 2021. In fact, the bookings for stay month January 2021 total more than the net bookings for the entire remainder of the year.


Duetto delivers a suite of cloud applications to simplify hospitality revenue decisions and allow hoteliers to work smarter, increasing organizational efficiency, revenue, and profitability. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels and casino resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise. More than 4,000 hotel and casino resort properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for pricing, ScoreBoard for intelligent reporting, and BlockBuster for contracted-business optimization. Duetto is backed by investors Warburg Pincus, Icon Ventures, Accel Partners, Battery Ventures, and Spectrum 28. For more information, please visit

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