Flight attendant tips: Crew member shares passenger he ‘would pick’ for upgrade | Travel News | Travel

He explained: “To get better treatment, like the best seat or move to the overwing seats where you have more legroom, for example, the best trick is just to be nice. And ask for it.

“Basically, ask for it but be nice.

“So when you arrive, say hi to the crew, say good morning, ask how their day was, treat them like human beings and not like they are there to serve you.

“Which by the way is not true. They are not there to serve you, they are there for your safety.

READ MORE: Safest country in the world to visit in 2022

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Cirium: 2022 Air Passenger Capacity to Reach 2015 Levels

Global airline passenger capacity in 2022 will grow 47 percent year over year, reaching 2015 levels, according to projections in global aviation analytics firm Cirium’s latest Airline Insights Review, released Wednesday. Capacity in 2021 as measured in available seat kilometers is expected to return to 2006 levels, 30 percent down from 2019 levels.

About 78 percent of worldwide flights Cirium tracked between Jan. 1 and Oct. 31, 2021, were domestic. International flights have taken a slower time to recover, with restrictions still in place on certain routes, but capacity still grew 6 percent compared with the same period in 2020. 

Worldwide domestic traffic, measured in passenger numbers, is projected to be back to pre-pandemic numbers by the end of 2022, with international passenger traffic reaching two-thirds of 2019 levels. Cirium predicts that transatlantic travel won’t return to 2019 levels until 2023, and fares are likely to increase, with sustainability initiatives helping to push fares up in the long term. 

“The past year has had its challenges as we continued to face fluctuating cases of Covid-19, new variants—most recently omicron—and varied vaccination programs per country,” said Cirium CEO Jeremy Bowen in a statement. “There is light at the end of the tunnel as we see international travel corridors reopening. However, we will continue to track this momentum as new variants arise.”

The report also predicts that corporate travel will accelerate in 2022, led by an increase in business events and meetings. The company is tracking online activity around business events, and Cirium’s Diio Signals product showed increased activity on the web around corporate events and conferences. The report offered Barcelona as an example: The city hosted 10 major business events that impacted air travel in January 2019, 23 in January 2020 and only two in January 2021. But it has four on the books for January 2022 so far, “a clear sign that business events are slowly returning.”


Cirium projects CO2 emissions to increase in 2022 as more flights return. CO2 emissions from flights in 2021 were 40 percent less than pre-pandemic levels, according to the report. However, airlines are returning more fuel-efficient fleets to service, with many airline companies looking at fuel burn and how to reach 2050 net-zero targets. 

“Cirium anticipates the return to normalcy will usher in more focus on sustainable travel practices, including younger, more fuel-efficient aircraft, and the ability to more closely measure the impact of airline travel on global greenhouse gas emissions,” Bowen said.

A large area of demand for emissions data is coming from corporations as they roll out strategies to reduce their emissions, including their Scope 3 emissions from air travel, Cirium sustainable travel product leader Robyn Grassanovits wrote in the report. “Corporate travel managers hold the travel data from previous purchases and manage future travel procurement decisions,” she said. “But measuring emissions from air travel purchases presents special challenges, and most travel managers simply don’t have access to quality flight emission data to confidently address their needs.”

Grassanovits added that Cirium is in a pilot test with some corporations to measure emissions down to the division, department or traveler level.

2021 Business Airports and Routes

The United States had nine of the 10 busiest airports based on arriving flights tracked between Jan. 1 and Oct. 31, 2021. Hartsfield-Jackson Atlanta International Airport topped the list, followed by Chicago’s O’Hare International Airport and Dallas/Fort Worth International Airport. Other U.S. cities on the list, in order, included Denver, Charlotte, Los Angeles, Houston, Seattle and Phoenix, which was tenth. China’s Guangzhou Baiyun International Airport was the ninth busiest.

In contrast, most of the top routes were for international markets, with Asian pairs landing seven of the top 10. The top U.S. route was between Los Angeles and San Francisco, coming in at 14th globally, followed by Las Vegas and Los Angeles flights, at 18th.

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Unruly passenger incidents garner federal attention as holiday travel season starts

A woman was kicked off an Allegiant Air flight and arrested Sunday for refusing to wear a face mask, police said. As she was wheeled down the jetway in Las Vegas, police said, the woman allegedly yelled obscenities and “Let’s go, Brandon” — a euphemism involving the president, reported CBS affiliate KLAS.

Katrina Alspaugh, of Las Vegas, faces one charge of violating airport rules, according to KLAS. Police said Alspaugh had earlier attempted to punch another passenger at the security checkpoint who pointed out Alspaugh was not wearing her mask.

It is one in a stream of incidents of alleged unruly behavior in the skies, and came as the hectic holiday travel season starts. A Transportation Security Administration spokeswoman said Tuesday was the sixth straight day agents screened more than 2 million passengers, the longest stretch of days topping that mark this year. Tuesday’s passenger volume was 91% of its 2019 level, the agency said Wednesday.

The Federal Aviation Administration said this week it had received 5,338 reports of unruly passengers so far this year, 3,856 of which involved masks, and is requesting a total $161,823 in fines against eight passengers for alleged alcohol-related incidents. That brings the total civil penalties against passengers to at least $1.3 million in 2021.

The largest of the fines announced this week, $40,823, stems from an April incident aboard a Southwest Airlines flight from San Jose to San Diego. A passenger allegedly drank their own alcohol during the flight despite being told by a flight attendant it was prohibited, then sexually assaulted the flight attendant and smoked marijuana in the bathroom, according to a news release. 

A passenger on a March flight from Fort Meyers, Florida, to Detroit that was diverted to Atlanta is accused of repeatedly taking off his face mask after crew members told him to keep it on, swearing at other passengers and accusing them of stealing, and appeared to be intoxicated, according to the release.

“This is America. This is free speech. What don’t you understand?” he allegedly yelled at a crew member.

Other civil fines proposed by the agency include: $17,000 against a passenger accused of drinking alcohol the airline did not serve him, urinating on the bathroom floor and refusing to wear a face mask; $16,000 against a passenger accused of drinking her own mini bottles of alcohol on the flight and pulling down her mask to yell at a flight attendant who approached her about it; and $8,250 against a passenger accused of drinking and passing around his own bottle of vodka to three other passengers and becoming “loud, argumentative and rude” after a crew member asked him to hand over the bottle.

As of Tuesday, the agency has received nearly 300 reports of passenger disturbances due to alcohol and intoxication since the beginning of the year. The agency had asked airports in August to limit “to-go” cups of alcohol.

Passengers who face civil fines from the FAA have 30 days to respond, and may also face local or federal charges. But the agency can’t prosecute offenders — that’s up to local and federal authorities.

Attorney General Merrick Garland announced Wednesday he would direct U.S. attorneys to prioritize prosecution of federal crimes occurring on aircraft, which include assaults, intimidation and threats of violence that interfere with flight crews and flight attendants.

“Passengers who assault, intimidate or threaten violence against flight crews and flight attendants do more than harm those employees; they prevent the performance of critical duties that help ensure safe air travel,” said Garland. “Similarly, when passengers commit violent acts against other passengers in the close confines of a commercial aircraft, the conduct endangers everyone aboard.”

The FAA and the Justice Department have already started sharing information about criminal conduct on commercial flights, according to Garland’s announcement. The FAA has already referred 37 incidents to the FBI for investigation, said administrator Steve Dickson.

Kathryn Krupnik and Andres Triay contributed to this report.

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MAG sees passenger numbers increase in October | News

Manchester Airports Group (MAG) airports served 2.7 million passengers in October, which represented 51 per cent of pre-pandemic traffic compared to the same month in October 2019.

These figures mark six months of sustained increases in the number of passengers travelling through MAG airports.

In May, the group only welcomed 260,000 passengers.

By contrast, October is the first month since February last year in which both Manchester and London Stansted airports have each served more than one million passengers.

The increase seen in October was boosted by the half term period and pent-up demand for international travel after more than a year of Covid-19-related disruption.

The number of passengers served in October was 22 per cent higher than in September following a further easing of restrictions on international travel on October 4th, which saw PCR tests on replaced by cheaper lateral flow requirements, alongside the removal of all remaining countries from the ‘red list’.

This positive trend is expected to continue in the lead up to the festive season. 

Leisure travel between the UK and the US resumed on November 8th in a significant moment for the revival of the aviation industry.

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Dubai Airports CEO on travel recovery, passenger numbers

The air travel industry is “not quite out of the woods” — but the future could be brighter than the last 20 months, says Paul Griffiths, the chief executive of Dubai Airports.

“We have room for optimism that the future, hopefully, is much brighter than the last 20 months,” he told CNBC’s Dan Murphy on Sunday at the Dubai Air Show, the first major international air show since the Covid pandemic began.

The city’s airports have seen 20.7 million passengers this year, a “far cry” from pre-pandemic levels, which may only be achieved in 2025, he said.

But there are signs of recovery as the world relaxes restrictions and major international traffic flows start up again, he said. Traffic numbers at Dubai International grew 40% in the last six weeks, he added.

Dubai Airports owns and manages Dubai International and Dubai World Central Airports in the United Arab Emirates. Dubai International alone served 86.4 million customers in 2019.

Passenger forecasts

By the end of this year, Griffiths expects Dubai Airports to see 26.7 million passengers. That figure could jump to 56 million or 57 million in 2022, he said.

The CEO said he’s cautiously optimistic that passenger numbers could be even better.

Emirates Airlines airplanes at Dubai International Airport on February 1, 2021.

Karim Sahib | AFP | Getty Images

If airlines and airports respond with a quality product, and good value for money, people are so desperate to get back in the air again, they will respond.

Paul Griffiths

Dubai Airports, CEO

Griffiths added that many people likely do not have the confidence to travel because of strict regulations, expensive Covid testing protocols and the fear of rules changing quickly.

“The last thing you want to do is embark on a journey and then get stuck somewhere having to quarantine,” he said, though he acknowledged that that is less of a risk now.

The economic situation — whether people have the disposable income to go on trips the way they used to — is another factor that will affect the recovery of the aviation sector, he said, but added that he is “fairly confident” about the demand.

“If airlines and airports respond with a quality product, and good value for money, people are so desperate to get back in the air again, they will respond,” he said. “We’re starting to see the green shoots of that already.”

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Cats and dogs can now travel in the cabin with a passenger on Etihad Airways flights

Passengers flying on Etihad Airways can now pay to bring their cat or dog with them in the cabin, according to the airline’s website.

While there are restrictions on the size and weight of animals allowed on board, the new service was welcome news for pet owners across the country.

Pets will travel at an additional cost of the person’s cabin bag allowance and owners will be required to present the veterinary and official documents for pets at the time of check-in.

In economy, it costs $150 (Dh550) per pet, per flight, to travel six hours or less, and $250 (Dh920) for flights more than six hours. If transiting, the combined price per flight will apply.

“This is a new policy that came into effect earlier this year. Etihad has welcomed trained service animals, and pet cats and dogs on board since September 30, 2021,” the airline told The National in a statement.

“Guests can bring their small pet cats and dogs in the cabin on all flights to, from and via the UAE, provided all travel conditions are met.

“One adult can bring one pet per flight. This can be increased to two pets if two guests are travelling together, provided the pets are from the same household.”

Bookings have to be submitted at least 72 hours before travel via an online booking form, declaring details such as the pet’s microchip number, a certified health certificate and a fit-to-travel certificate.

The total combined weight of the pet and travel bag or kennel must not exceed 8 kilograms and it is the responsibility of the passenger to check all entry and exit regulations for the country they are flying to and from.

In cases where a person with an allergy and a person with a pet both request to travel on the same flight, the Etihad representative said the request of the person who made the reservation first will be confirmed.

Here, The National explains how to use the pet travel service.

DUBAI, November 20, 2013 - (L to R) Craig, a 6-month-old kitten and Stewart, a 4-month-old kitten, wait in their pet carrier with their vaccination records, at the British Veterinary Hospital in Dubai, November 20, 2013.  (Photo by: Sarah Dea/The National, Story by: Hareth Albustani, Weekend)

 *** Local Caption ***  SDEA201113-shippingpets18.JPG

How will my pet travel?

  • In economy, the pet will sit in their carrier under the passenger’s seat or the owner/guardian can purchase an adjacent seat, next to them, for the carrier to sit on.
  • The pet travel bag or kennel must not exceed 40 x 40 x 22 centimetres (L x W x H) to fit under the seat or 50 x 43 x 50cm (L x W x H) if you have purchased an adjacent seat.
  • If the passenger is travelling in business or first class, they can purchase an adjacent seat for their pet to sit in their carrier next to them. The pet travel bag or carrier must not exceed 50 x 43 x 50cm (L x W x H).
  • The pet must stay in the travel bag or kennel for the entire flight.

Criteria for travel

  • The cat or dog must be at least aged 16 weeks and weigh no more than 8kg, including their carrier.
  • The pet must be able to sit, stand in a natural position with its head fully erect (without touching the roof) and they must be able to turn around and lie down.
  • The pet travel bag or kennel must be ventilated on at least three surfaces and must be escape-proof and leak-proof.
  • The floor of the bag or kennel must contain absorbent material.

How much does it cost?

Economy: it costs $150 (Dh550) per pet per flight for flights six hours or less, and $250 (Dh920) per pet per flight for journeys more than six hours.

If you are transiting, the combined price for each flight will apply.

If you wish to purchase an adjacent seat, you must do this in advance.

Business: You must purchase an extra seat in advance for your pet.

Pets will not be accepted on flights operated by Etihad partner airlines.

How to book

You must submit a booking form, which is available on the Etihad Airways website, at least 72 hours before your flight.

Checklist for animals travelling in the cabin

Before you travel with an animal in the cabin, you must ensure the following:

  • You have checked all entry and exit regulations for the countries you are flying to and from.
  • All applicable veterinary examinations or treatments have been completed.
  • Carry any medication that may need to be administered to your pet during the journey.
  • Have all the official documents required for your pet to travel.
  • You have registered your pet for travel and received confirmation of pet acceptance.
  • You have a lead and a suitable harness or collar available.
  • You have dry pet food in a sealed container in your cabin baggage.

Information required for booking form

  • Declare whether it is a pet or service animal
  • Name, breed and date of birth of animal
  • Microchip number
  • Health certificate (signed by authorised vet)
  • Fit-to-travel certificate (from local vet within 10 days of travel)
  • Vaccination certificate (completed in full)
  • Rabies vaccine (EU 21 days, other countries 30 days)
  • RNATT – Rabies titre test (check with local authority if applicable)
  • Internal and external parasite treatment
  • Screwworm / tapeworm treatment
  • Export permit (check with local authority if applicable)
  • Import permit (check with local authority if applicable)
  • Weight (gross weight of animal and container in kilograms)
  • Dimensions of container (in centimetres: length x width x height)

Updated: November 14th 2021, 1:08 PM

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I-Team: Ahead of busy travel season, a look at what your rights are as an airline passenger | Connecticut News

WINDSOR LOCKS, CT (WFSB) — In a matter of days, families will be reuniting with loved ones for Thanksgiving.

For some, it’ll be the first time on a plane since the pandemic started, and they’ll be entering a more hectic world of travel.

Airplane plane travel generic

Recent weeks have seen widespread cancellations and delays.

So, before folks hit the friendly skies, the Channel 3 I-Team is digging deeper to find out what your rights are as a passenger.

“I found out the night before I was supposed to leave that my 6 o’clock flight got cancelled,” said Nancy Heron, who was a stranded passenger.

A trip to a Jimmy Buffett convention in Key West last month was anything but paradise for Nancy Heron.

“They tried to book me two days later,” she explained.

She said if American Airlines had rescheduled her two days later, she’d have missed some of the convention.

“It’s frustrating. I thought I was safe because I had the first flight out,” she said.

Nancy was one of the thousands of flyers who fell victim to unexpected, last minute cancellations or delays.

“I don’t know if they didn’t have a flight crew, they didn’t have a pilot,” she wondered.

It’s a recent unwelcome airline trend, and travel expert Peter Greenberg explains why it seems to be happening more often.

“The airlines seeing how many people were flying, doubled and tripled down on their schedule and added all these routes to cities they’re never flown to before, so everyone was stretched more thin,” Greenberg said.

On top of that, add in vaccine mandates.

Since that started at some airlines, passengers feel things have gotten worse.

“From my understanding, they don’t have the flight crews,” Heron said.

The mandate also impacts TSA workers, who are government employees.

“You’re understaffed, you overscheduled and then you have weather. That is a prescription for a meltdown,” Greenberg said.

While Nancy was flying American, that airline hasn’t been the only one to have a recent meltdown that stranded passengers.

“What happened with Spirit, what happened at Southwest and American is a pretty strong indication that you can’t operate that way,” Greenberg said.

When it comes to passenger rights, Greenberg said in the majority of cases, customers are at the mercy of the airline. There are no laws protecting them.

“Nothing is spelled out in rules. It’s really up to the airline to figure out what they want to give you,” Greenberg said.

“They don’t actually give you an explanation. They say your flights delayed and this is what we’re going to do,” Heron explained.

So, with that in mind, the I-Team crafted a blueprint so you can have the most hassle-free travel experience.

It starts early on in the booking process.

Greenberg says there’s one type of ticket you should never buy.

“Basic economy. A basic economy ticket is use it or lose it. If you look at the next fare category up from basic economy, you’ll find it’ll only cost you $30 more but that’s your insurance policy, so if you have to cancel, you’re not going to lose your money,” Greenberg said.

What about those offers for insurance that you see right before you purchase your tickets?

Greenberg says don’t bother because there’s not a lot of clarity when it comes to coverage.

“If you want to buy flight insurance, meaning trip cancellation and interruption insurance, do so through a third party, a travel agent, who can walk you through the hieroglyphics of what that policy language is so you know if it’s even worth it,” he said.

Now that you have your ticket, how early do you have to get to the airport these days?

“At the very least, three hours ahead,” he said.

That’s because long lines at security have also caused travelers to miss flights.

You can try to get compensation through a complaint with TSA, but Greenberg says don’t hold your breath.

“You can do it, but you have to prove damages and you’re making a claim against the government. It could take years,” he said.

Greenberg added that you’re really not safe until you make your destination. Greenberg says book non-stop flights, if possible.

Tight layover times have been a source for missed connecting flights.

Coming back to New England, Heron said she had less than an hour to connect in Charlotte and she missed it.

“This was the worst experience in all the time I’ve traveled,” she said.

Greenberg’s advice is to space out travel and start your day as early as possible.

“Give yourself at least a 90 minute connect time and start from the beginning. Try to get the very first flight of the day out and ask if that aircraft that was assigned to your flight arrived the night before at your departure airport. That means the crew did too and you have a reasonably good chance of getting out,” he said.

Here’s another travel tip from Greenberg — Years ago, when you missed a flight, airlines would work together to get you on another flight, even if that meant it was on a different carrier. Nowadays those interline agreements are hard to come by. In fact, some, like Southwest, don’t have them at all and that can cause bigger backups.

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