Corp. Travel Rebound Boosts SVC Q1 RevPAR

Revenue per available room for real estate investment trust Services Properties Trust’s hotels in March recovered to 25.7 percent below 2019 levels, compared with 37.3 percent in January, the company announced Wednesday. Also known by its “SVC” Nasdaq symbol, the company holds a 34 percent stake in Sonesta International Hotels Corp. “We expect to benefit further from a rebound in business travel in the coming quarters, particularly at our full-service hotels as urban centers continue to reopen,” SVC president and CIO Todd Hargreaves said in a statement. The company had a first-quarter net loss of about $119.8 million, compared with a net loss of about $195 million over the comparable period in 2021. 

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GBTA, ARC Data Show Corporate Travel Rebound

2022-04-21 GBTA chart

Business travel has made “significant gains” in rebounding to pre-pandemic levels over the past few months, with a solid majority of companies now allowing both non-essential domestic and international travel, according to a Global Business Travel Association poll of 520 travel buyers and suppliers conducted earlier this month.

Eighty-six percent of companies represented in the poll said they allow at least some non-essential domestic travel, compared with 73 percent in GBTA’s previous poll in February. International travel permissions have had a bigger rebound, with 74 percent saying their company allows it, an increase of 26 percentage points from the February.

Even with fewer restrictions, 45 percent of respondents said they have cancelled or suspended most international business trips, though that marks a 27-percentage-point drop from February. About half of those who have canceled or suspended most international travel said they expect it to resume within the next three months. The vast majority also said their employees currently are willing to travel for business.

“Booking levels and travel spending continue to return, and there’s high levels of optimism and employee willingness to travel for business,” GBTA CEO Suzanne Neufang said in a statement. “This comes even as the industry faces challenges beyond Covid-19 including rising fuel prices, inflation, supply chain disruption and war in Ukraine.”

Buyers in the survey on average said travel bookings have recovered to 56 percent of pre-Covid-19 levels, an increase of 22 percentage points from the February survey. On average, they said travel spending should reach 59 percent of 2019 levels by the end of this year and 79 percent by the end of 2023.

ARC, meanwhile, reported “strong growth in corporate travel” for March, with total accredited travel agency ticket sales of $7.8 billion for the month—a 180 percent increase year over year, a 45 percent increase compared with February and the first time since February 2020 that the total crossed the $7 billion mark. Total passenger trips were up 25 percent month over month, with both U.S. and international trips both up by about the same amount.

Corporate travel sales were about 60 percent of pre-pandemic levels at the beginning of March and grew to 70 percent by the end of the month, according to ARC VP of global customers and travel products Steve Solomon.

ARC data also showed significant increase in airfares, with the average U.S. round-trip ticket price $540 in March, a 41 percent year-over-year increase and the highest average monthly ticket price in almost seven years. “Despite rising airfares, the number of passenger trips continued to accelerate as international travel bookings neared pre-pandemic levels,” according to Solomon.

The GBTA survey showed buyers are adjusting their budgets for inflation, with 41 percent saying they increased employee travel spending for air travel, 34 percent for hotel costs and 33 percent for car rental.

A plurality of respondents in the GBTA survey also support mask requirements on aircraft, with 41 percent saying governments should require them. About a third said it should be up to the airline if they are required, while 20 percent said mask mandates should be prohibited by the government.

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Business travel’s slow rebound continues, AHLA report finds: Travel Weekly

The business travel recovery continues to lag far behind leisure’s comeback, with U.S. hotel business travel revenue for this year projected to be down by 23%, or more than $20 billion, on 2019, according to a newly released report from the American Hotel & Lodging Association and Kalibri Labs.

For 2020 and 2021, U.S. hotel business travel revenue was down an estimated $108 billion combined.

Among the hospitality markets hardest hit by lost business travel this year is San Francisco, where hotel business travel revenue is expected to be down by nearly 70%, or $1.68 billion, on pre-pandemic levels.

Likewise, New York is projected to see more than $2.5 billion in U.S. hotel business revenue disappear this year, representing a decline of just over 55% versus 2019.

Washington and Chicago are also set to miss out on over a billion dollars, with their hotel business travel revenue projected to be down 54.4% and 48.7% on 2019, respectively.

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Chryssa Westerlund on Dulles, Reagan National airports’ rebound

The Washington Post spoke with Chryssa Westerlund, executive vice president and chief revenue officer of the Metropolitan Washington Airports Authority — which operates Dulles International and Reagan National airports — about navigating the pandemic and expectations for travel the rest of the year.

Q: It felt like in March 2020, the system changed and flights stopped and passengers stopped coming. Was that your experience, that this change was incredibly swift and dramatic?

A: We had been monitoring the situation for a couple of months leading up to March. We had seen some of the flights being suspended to China. But yes, in terms of March, I think we saw a pretty dramatic drop-off. There was a period of repatriation where we saw a surge of folks that had not intended to travel, so Dulles did see a lot of that traffic for a couple of weeks immediately after the impact. But overall, yes, it was an incredibly significant drop, probably faster than we have seen, certainly in my career.

Q: What were some of the challenges you were faced with immediately?

A: I think our immediate concern was the same as the rest of the country: How do we all take care of our customers, our passengers and our employees? Our focus really turned immediately to health and safety, and so, very quickly, we increased our cleaning procedures. We moved our employees into close-in parking so they wouldn’t be on a bus. We dropped all of our close-in parking rates so our passengers could pay economy prices for walkable spaces and didn’t have to take the bus. And then really, just communicating and, of course, putting the mask mandate in as quickly as we could.

Q: When did you start to feel like the most acute phase of the crisis had passed for your airports? And then, what was the process of trying to adjust to some kind of new normal?

A: Last summer, it became apparent that people were getting more comfortable with flying again, that we were seeing the leisure traveler really come back in force last summer, and that’s only continued to increase. That really gave us a line of sight that, at least mentally, people were in a place where they were more comfortable with the process of traveling on an airplane. Then really, it became more about what was open within the destinations that they wanted to go to and how safe they felt when they arrived.

Q: What’s the situation with international travel? Is that still down much more than domestic?

A: It continues to be down more than domestic. We did see a nice surge when it was first reopened, and it was really a fantastic experience to see some of these families that have been separated for almost two years have an opportunity to see each other. In some cases we saw grandparents who had never met their grandchild. So that was a really great experience to see that opened back up.

There has been, still, a large number of restrictions in place with travel that added to the cost, that added to the concern when it came to international travel. Those are slowly coming away and I think we are seeing an uptick in international travel. Our airlines are really placing their bets on international travel coming back this summer very strong. We have the same amount, if not more, international capacity scheduled for this summer at Dulles International as we had in the pre-pandemic. So as of right now, they’re still optimistic. You know, it’s a very uncertain time frame with the fuel costs, with the international crisis being driven by Ukraine.

Q: For domestic flights, are you expecting to see this summer be comparable to 2019 or are you expecting it might still be somewhat lower? Or might there be some pent-up demand?

A: Coming into this year and looking at where we’re at now, we are expecting a strong summer again. Leisure travel is very strong, if not, in some cases, stronger than it was before 2019. The fact that companies have not pulled all of their employees back into the offices has allowed people to work from other destinations. That has increased what we call the “bleisure” travel, a combination of business and leisure, where they’re functioning as employees from destinations that might be farther away. True business travel isn’t going to come back, though, I think, until we see the federal government and agencies move back into their offices. There’s really no one for these contractors to meet with when everybody’s working from home. So I think that’s going to be the tipping point as to when we see travel look a lot like the pre-pandemic levels.

Q: For people who haven’t traveled through an airport in the last couple of years, how is their experience going to be different at National or Dulles?

A: Certainly at Reagan National with the completion of the new security checkpoints, the addition of the new concourse, I think folks are going to be really happy with their experience. But it’s a different flow of passengers, so they need to give themselves a little bit more time because it’s not exactly what they experienced on a pre-pandemic basis. I love to highlight the fact that we have been monitoring the customer feedback on those changes, and we’re seeing a 96-percent positive reaction to the new checkpoint. So in that way, I would say everything that’s happening at Reagan National, they’re going to be very happy and pleasantly surprised with the positive impact on the journey. The other aspect of it was, we almost doubled the amount of post-security concession opportunities at Reagan National by moving those checkpoints.

But of course, most importantly, they need to wear their masks. The mask mandate is still in place. And also think very strongly about making a parking reservation. With so much leisure travel, we are seeing our parking garages already filling on weekends so far in 2022, and that is likely to continue to be a trend. So if folks want to have the peace of mind and the guarantee that they have a space, they should definitely make a reservation.

Q: On the concession side, how healthy is that? Have you seen people go out of business? Have you seen new concessions come in?

A: The pandemic has been a really scary time for our concessionaires. At one point, probably 85 percent of them had closed their doors and were sitting on the sidelines trying to figure out what to do and how to keep their businesses viable. The airports authority was very thankful for the fact that the federal government stepped in and provided a significant amount of financial support to the airports, because that allowed us to turn around and be very generous with our partners. So we’re happy to say that virtually all of our concessions partners are still viable businesses. Close to 95 percent, if not more, are now open again and operating.

Q: Do you feel like there’s going to come a point by the fall where you’ll be able to look back and say, “We’re really back in the swing of things here”?

A: We are seeing our customer satisfaction numbers are doing well. And in some ways, you know, the lower passenger count helped that, because it’s not as crowded. They’re finding a nice seat, and they’re able to get through their concession lines very quickly. So in that sense, I think our customers are actually having a better experience and really appreciating everything that’s happening in the airports.

I like to be optimistic and think by the end of this year, we will be approaching pre-pandemic levels of travel in certain months. Our forecast for the whole year is really to be back to about 80 percent of pre-pandemic levels, but that starts a little slower in the start of the year and kind of works its way all the way back to the top at the end of the year.

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AAA: Cruise Travel on the Rebound in 2022 | Community News


AAA reports cruise bookings are twice as strong as this time last year

Charlotte, N.C. (March 22, 2022) – AAA Travel says cruising is making a strong comeback after the pandemic temporarily put a hold on sailings. The Auto Club Group’s travel agency reports that cruise bookings during the past four weeks are twice as strong as this time last year and expects that positive momentum to continue through the travel season.

“We are seeing a resurgence in travelers who are eager to vacation again and that includes cruising,” said Debbie Haas, Vice President of Travel for AAA – The Auto Club Group. “Cruising is more available now than it ever was during the pandemic. Destinations are loosening travel restrictions and cruise lines hope to reach full capacity in the second half of the year. As a result, our travel agency is seeing a wide mix of bookings that include everything from short weekend excursions to worldwide voyages.”

CDC Lowers Cruise Travel Warning

AAA has noted an increase in traveler confidence as COVID-19 cases trend lower. Another positive indicator came last week, when the Centers for Disease Control lowered its cruise travel warning to a level 2. That’s the lowest level since the CDC began tracking coronavirus statistics. In the downgraded travel warning, the CDC encourages travelers to be up-to-date on their COVID vaccinations when cruising.

According to new AAA research:

• 58.3 million (23%) Americans are considering a cruise in the next two years.

• Millennials are even more eager, as over half (52%) say they are ready to return to the open seas.

• Of those Americans who say they are likely to cruise again, 41% cite a better understanding of the risks presented by COVID-19 as influencing their decision.

Safer Sailing

AAA found that Americans view cruising as safe as resort vacations and safer than exploring large cities. In fact, 43% of Americans who plan to cruise in the future are satisfied with the cruise industry’s overall response to the pandemic.

Cruise lines have implemented numerous safety protocols onboard, which are often reviewed and can vary by provider:

• Vaccination and testing requirements for passengers and crew

• Enhanced medical facilities

• Upgraded ventilation systems

• Hand washing and hand sanitizer dispensers in high traffic areas

• Contactless room service

• Use of medical-grade cleaning supplies

• Virtual safety briefings

“Not only are travelers more eager to cruise, but they’re extremely happy with the experience,” Haas continued. “Unlike some other service industries, cruise ships are 100% staffed. So, the service level is very good. As a result, cruise satisfaction levels are even higher than before the pandemic.”

Popular Destinations

Alaska, the Caribbean, and Europe are among the most popular cruise destinations. While some of these cruises require an international flight to reach the first port of call, Americans may be surprised to learn there are growing options to sail out of the U.S. to exotic destinations like Africa, Australia, Iceland and Tahiti.

“In one sailing, you can visit new corners of the world,” Haas continued. “One of the best things about cruising is that it offers so many options, from the range of experiences, to size of ships and ambiance. Travel Advisors help match vacationers with the cruise that best fits their interests, since each cruise line has unique character and programs. Also, ship-type creates another range of choices from large ocean-going ships with great entertainment options for multi-generational vacations, to river cruises that offer intimate experiences taking travelers deep inside destinations.”

When to Book

Demand for all things travel – including cruising – is increasing by the day. Global fuel prices are also much higher than a month ago, which can influence pricing for airfares, cruising and more.

“If you plan to travel anytime soon, now is the time to book,” Haas said. “With strong demand and volatile oil prices, booking early will ensure you get the vacation you want at the optimal price. That’s especially true for cruise lines. They open up reservations as early as two years ahead of sailing and sometimes offer better rates for booking early.”

Let the Experts be Your Guide

Whether you are new to cruising or an avid sailor, an experienced and trusted travel agent can help.

Seasoned agents:

• Help plan and organize a trip that fits a traveler’s specific interests, needs and budget.

• Have access to added benefits and offers that may not be available directly to consumers.

• Travel agents can also take the stress out of making travel arrangements, especially when traveling as a group.

• Can help prepare for and navigate challenges related to itinerary changes due to things like weather delays, natural disasters, flight cancellations, lost luggage and much more that can quickly derail a vacation.

“The travel landscape is quickly changing as pandemic-related restrictions are lifted and more people look to get out and see the world again,” Haas continued. “A travel agent is an invaluable resource who will serve as your advocate who will help you be informed, prepared and protected, so you can relax and enjoy your vacation.”

These individuals can explore available options for cruising plus provide counsel on:

• What to expect while onboard and while visiting ports or participating in offshore excursions

• Vaccine/testing requirements and safety protocols for individual cruise lines

• Cancellation policies

• Travel insurance options

• How positive COVID-19 cases are handled (for yourself, other passengers and crew)

• Travelers can learn more at

• Check travel requirements for specific destinations at

• Uncertainty Drives the Importance of Travel Insurance

While policies and coverages vary, travel insurance can provide reimbursement for:

• Nonrefundable payments if you must cancel your trip due to illness (including COVID-19)

• Medical emergencies or treatment (most U.S. health care policies do not cover you abroad)

• Lodging, transportation and food expenses incurred due to flight cancellations

• Flight delays of as little as three hours

• Lost, delayed or damaged luggage

AAA’s travel survey shows that 48% of North Carolinians and 42% of South Carolinians are more likely to purchase travel insurance than before the pandemic. However, only 26% of North Carolinians and 33% of South Carolinians feel very well informed about travel insurance.

About the AAA Consumer Pulse™ Survey

The AAA Consumer Pulse™ Survey was conducted online among residents living in North Carolina and South Carolina from January 26 – 31, 2022. A total of 800 residents completed the survey. State results asked of all respondents have a maximum margin of error of ± 4.9% points. Responses are weighted by age and gender within state to ensure reliable and accurate representation of the adult population (18+).

Survey Methodology

The survey questions were administered as part of NORC’s biweekly AmeriSpeak® survey of 1,101 US adults, between December 16 to December 20, 2021. Funded and operated by NORC at the University of Chicago, AmeriSpeak is a probability-based panel designed to be representative of the U.S. household population. Randomly selected US households are sampled using area probability and address-based sampling, with a known, non-zero probability of selection from the NORC National Sample Frame. The panel provides sample coverage of approximately 97% of the U.S. household population. While most AmeriSpeak households participate in surveys by web, non-internet households can participate in AmeriSpeak surveys by telephone

About AAA – The Auto Club Group

The Auto Club Group (ACG) is the second largest AAA club in North America with more than 13 million members across 14 U.S. states, the province of Quebec and two U.S. territories. ACG and its affiliates provide members with roadside assistance, insurance products, banking and financial services, travel offerings and more. ACG belongs to the national AAA federation with more than 62 million members in the United States and Canada. AAA’s mission is to protect and advance freedom of mobility and improve traffic safety. For more information, get the AAA Mobile app, visit, and follow us on Facebook, Twitter and LinkedIn.

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CTM benefits from ‘rapid rebound’ in UK client activity

Travel management company CTM has seen a “rapid rebound” for travel demand in the UK with the easing of Covid-19 travel restrictions.

The Australian-based company said the UK and North American markets were seeing a strong recovery in client activity in February, as it announced its half-year results.

Debbie Carling, CTM’s Europe CEO, said: “The UK is leading the way in removing restrictions, which is the strongest forward indicator of a recovery in client activity, and domestic travel is recovering quickly. 

“Our revenue rebound shows that clients support our model of personalised service and proprietary technology which helps them to navigate the current complexities of the travel environment. This is translating into new client wins and strong revenue momentum.” 

CTM said its revenue in Europe rose by 229 per cent year-on-year to AU$43.8 million (€31 million) for the six months to 31 December 2021, despite the impact of the Omicron variant of Covid-19 at the end of the year.

The TMC added that the contract from the UK government to manage inbound quarantine hotels and Covid test kit sales were “key contributors” to this increase, which allowed CTM’s European division to make an “underlying” profit of AU$19.6 million (€12.4 million) for the six-month period.

CTM added that it expected to further benefit in February and March from clients in the UK and Europe returning to working in offices as the Omicron wave subsides and restrictions are lifted. 

“While the Omicron Covid-19 variant reduced travel activity from November 2021 to January 2022, CTM currently expects a significant ramp up in activity in regions where travel restrictions are relaxed or removed,” said the company in its financial update.

The group stated it would continue to “assess acquisition opportunities” to further boost its growth. CTM acquired Travel and Transport in September 2020, as well as the Australasian corporate and entertainment businesses of Helloworld in December 2021.

CTM managing director Jamie Pherous added: “The strategic acquisitions we made during the pandemic have transformed CTM into a much larger business with greater exposure to the North America market which, along with the UK market, is rebounding sharply.”

The company’s revenue rose by 120 per cent year-on-year to AU$163 million (€103 million) in the half-year to 31 December 2021. CTM’s operating loss also narrowed from AU$47.5 (€30 million) million in 2020 to AU$11 million (€7 million) in 2021.

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Travel in 2022 – A Look Ahead: Tripadvisor Research, in Partnership with Ipsos MORI, Reveals 2022 is the Year of the Travel Rebound

NEEDHAM, Mass., Jan. 11, 2022 /PRNewswire/ — A new travel trends research paper released today by Tripadvisor®, the world’s largest travel guidance platform*, in partnership with Ipsos MORI, reveals how consumers are planning to travel in 2022 and beyond, and how their attitudes and behaviors in relation to travel have changed as compared to pre-pandemic. While outside factors like COVID-19 variants, international travel rules and staffing shortages still can represent existential threats to traveler behaviors, year-end sentiment and search data shows ongoing demand for travel remains high. Who benefits from the tourism demand? As travelers spend more, cultural experience providers (tours and attractions), tourism businesses catering to domestic audiences and companies adhering to safety standards will win the hearts and minds of travelers.

Travel in 2022 – A Look Ahead‘ which can be viewed for free (click here), combines consumer sentiment analysis, gathered by Ipsos MORI on behalf of Tripadvisor, via surveys in five major international markets, and behavioral analysis of Tripadvisor’s first-party search data — uncovering several travel patterns, such as the average length of trip planned for 2022 and the amount travelers are looking to spend, according to searches they actively made on the Tripadvisor platform before year-end.

“Despite new variants of COVID-19, consumers across the globe still want to travel and explore. This is evident in our month-over-month search data which shows a consistent, healthy increase in page views post-holidays,” said Kanika Soni, Chief Commercial Officer, Tripadvisor, Inc. “Travelers are quickly adapting to local public health conditions, with cleanliness and safety remaining important factors in their planning.”

Unsurprisingly, the report continues to show that the pandemic weighs on the minds of people across the countries featured in this study. The good news is that reported travel intent for 2022 compared with 2019 and analysis of planned average trip spend show prospects for a strong year ahead in the hospitality industry.

Key findings from the study include:

  • Planned travel in 2022 surpasses actual travel in 2019
    • Across the five key markets around the world that were surveyed, those likely to travel for leisure purposes in 2022 outpaces pre-pandemic reported travel levels.
    • In the UK, 78% of respondents said that they are likely to travel for leisure in 2022, compared to 72% of those who said that they traveled for leisure in 2019.
    • In the United States, 2022 leisure travel intent is up 8 percentage points (pp) compared to 2019, with 71% saying they are likely to travel for leisure in 2022.
    • Singapore leads the way in travel optimism, with 82% reporting they are likely to vacation in 2022, up 2pp compared to 2019. Australia (72%) and Japan (51%) are trending similarly, with those who are planning a leisure trip in 2022 up 7pp and 5pp from those who reported traveling in 2019, respectively. 
  • Average spend per trip for 2022 is beyond that of 2019, as travelers look to level up their travel experience**
    • According to Tripadvisor site behavioral data, American travelers are expected to spend 29% more on their average trip in 2022 than they did in 2019.
    • In Australia, average booking rates are expected to be up by 16% in 2022 against 2019.
    • Singaporean travelers booking values are also expected to increase by an average of 7%.
    • On the other end of the spectrum, the average Japanese traveler is expecting to spend 30% less in 2022 compared with 2019. In Italy, average booking spend is expected to be down 19%. While in the UK, Brits are planning to spend slightly less on 2022 travel than they did in 2019 (-1%).
    • Shifting from behavior to sentiment, over a quarter of travelers in each of the five markets surveyed said it is more important now than before the pandemic to splurge on a big trip. In the United States, roughly 3 in 10 Americans (29%) who traveled for leisure in 2019 said it’s more important now than before the pandemic to splurge on a big trip. Twenty-eight percent of Singaporean and Australian travelers, 27% of Japanese travelers and 25% of UK travelers said the same.
  • Domestic travel continues to lead the way
    • While a sizable proportion of consumers across most of the markets surveyed plan to travel abroad for leisure in 2022, traveling within their home country is still the most favored option.
    • Seventy-four percent of Singaporean respondents plan to travel domestically for leisure, compared with 53% who plan to travel abroad for leisure. Seventy-three percent of Brits say they plan to travel within the UK for leisure compared with 48% planning to travel abroad.
    • In the US and in Australia, 68% of respondents in each market said they are likely to travel domestically in 2022, while 29% of Americans said they are likely to travel overseas in 2022 compared to 38% of Australians.
    • In Japan, 50% of Japanese respondents reported that they are likely to travel within their home country in 2022, compared to 10% of those likely to travel internationally.
  • Travelers are seeking new travel experiences in 2022 and beyond
    • More than a third to nearly half of all travelers surveyed in the United States (41%), UK (38%), Australia (46%), Japan (34%) and Singapore (49%) said that traveling to a destination they’ve never been to before would be more important to them now, compared to trips they took in 2019, when choosing where to travel.
    • Three-quarters (75%) of Americans said that it’s important they “see new places” when thinking about their future travel plans, 74% of Australians, 73% of Singaporeans, 70% of Britons and over half (59%) in Japan said the same.
    • The top three most important considerations, across the markets surveyed, in future travel plans to visit a destination was to get immersive by seeing new places, having new experiences and learning about history and culture.
    • Forty-four percent of Singaporean travelers, 38% of Australians and a third (34%) of Americans and UK travelers respectively said that it’s more important now than before the pandemic that they choose a destination where they can immerse themselves in “authentic local experiences”. A quarter (25%) of Japanese travelers said the same.
    • In both the US and Australia, 30% of travelers said it’s more important now that they “pack as many activities” into their holiday travel as possible. While in the UK, 28% said it’s more important for them to plan an action-packed travel experience in 2022 or beyond.
    • About 2 in 10 travelers in each of the five markets surveyed said they will do more guided cultural activities – those activities and tours where subject matter experts and professional guides allow for travelers to sit back, learn, relax, and see all that an area has to offer – when planning trips in 2022 or beyond than before the pandemic (except in Japan where this proportion was 14%).
  • COVID-19 case counts, safety protocols, quarantine restrictions, and cleanliness are all key factors in travel decision making in 2022
    • Eighty-five percent of Singaporean travelers, nearly three-quarters of Japanese (73%) and Australian (74%) travelers, 72% of British and 70% of Americans say that cleanliness measures of a hospitality business will be an important factor in their travel decision making next year, even after COVID-19 cases have dropped worldwide.
    • Approximately 7 in 10 respondents in each of the markets said that destinations that have a low number of COVID-19 cases are important when making a decision on where to travel next.
    • One-third of the Brits (32%) and Americans (33%) who aren’t traveling next year said they’ve decided against it because of uncertainty surrounding possible travel restrictions. Over half (55%) of Singaporeans, 47% of Australians and a quarter (25%) of Japanese respondents cited the same reason.


**Average spend per trip is based on actual click-throughs with intent as a proxy for spend.

The data cited in this report was gathered and analyzed from two key sources:

  • A consumer sentiment survey carried out by Ipsos MORI on behalf of Tripadvisor.

Ipsos MORI interviewed a representative quota sample of adults aged 18-75 (2,199 adults in the UK, 2,191 in the US and 2,000 in each of Australia, Japan and Singapore), using an online omnibus and ad hoc approach between November 1-6, 2021.

The sample obtained is representative of this audience of each country with quotas on age, gender, region and working status.

The data has been weighted to the known offline population proportions for age within gender, working status and region in each country in scope and for social grade in the UK and income bands in the US; to reflect the adult population of each country.

Other subsample groups reported on within this release are as follows:

All adults aged 18-75 who traveled for leisure in 2019 (1,598 in the UK, 1,350 in the US, 1,291 in Australia, 909 in Japan and 1,625 in Singapore).

All adults aged 18-75 who are likely to travel for leisure in 2022 (1,744 in the UK, 1,533 in the US, 1,440 in Australia, 1,008 in Japan and 1,654 in Singapore).

All adults aged 18-75 who are unlikely to travel for leisure in 2022 (1,001 in the UK, 1,278 in the US, 1,095 in Australia, 1,457 in Japan and 854 in Singapore).

All adults aged 18-75 who currently subscribe to any travel related paid subscription programs or services (196 in the UK, 382 in the US, 208 in Australia, 109 in Japan, 189 in Singapore).

  • Site behavioral data sourced from first party traffic data on the Tripadvisor platform, gathered on December 7, 2021, looking at eight key markets: Australia, Germany, Italy, Japan, Singapore, Spain, United Kingdom and United States.

Other recent studies released by Tripadvisor include:

About Tripadvisor
Tripadvisor, the world’s largest travel guidance platform*, helps hundreds of millions of people each month*** become better travelers, from planning to booking to taking a trip. Travelers across the globe use the Tripadvisor site and app to discover where to stay, what to do and where to eat based on guidance from those who have been there before. With more than 988 million reviews and opinions of nearly 8 million businesses, travelers turn to Tripadvisor to find deals on accommodations, book experiences, reserve tables at delicious restaurants and discover great places nearby. As a travel guidance company available in 43 markets and 22 languages, Tripadvisor makes planning easy no matter the trip type.

The subsidiaries of Tripadvisor, Inc. (NASDAQ:TRIP), own and operate a portfolio of travel media brands and businesses, operating under various websites and apps, including the following websites:,,,,,,,,,,,, and

*   Source: SimilarWeb, unique users de-duplicated monthly, September 2021
*** Source: Tripadvisor internal log files


SOURCE Tripadvisor

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‘People miss travel’: IATA bullish on Asia travel rebound in 2022 | Aviation News

Asia will reopen to travel as more is learned about the Omicron variant, with the recent tightening of borders only a “temporary speed bump” on the road to recovery, according to a top airline industry representative.

In an exclusive interview, Philip Goh, regional head of the International Air Transport Association, told Al Jazeera he was optimistic about the resumption of travel in Asia in 2022 despite the region’s doubling down on travel restrictions in response to the variant.

“People miss travel and they want to travel. You cannot substitute a hug, a handshake with a virtual zoom call,” Goh said. “Nor can videos capture and invigorate the senses stimulated by the sights, sounds and scents of the places we travel to.”

Goh, IATA vice president for Asia-Pacific, said governments in the region that had banked on isolation to control COVID-19 more than any other part of the world would ultimately reopen because “their citizens want to travel and are asking for it”.

“They also understand the need for economies dependent on global commerce and trade to re-establish trade lanes and to allow connectivity to again flourish,” Goh said.

“This is a temporary set-back,” added Goh, who attributed Asia’s strict border policies to the “risk adverse nature of the region and memories of the SARS pandemic in 2003”.

“We are optimistic that plans to restart international travel will resume when more is learnt about Omicron.”

indonesiaThe Asia-Pacific has relied heavily on border closures to control COVID-19 [File: EPA/Barbara Walton]

Japan, South Korea, Singapore, Malaysia, Indonesia and Thailand have reintroduced tough travel curbs in response to Omicron, while mainland China, Hong Kong and New Zealand have doubled down on existing ultra-strict border controls.

The region’s deepening isolation comes as countries such as the United States, Australia and Canada ease testing and isolation rules amid growing acknowledgement that efforts to tightly control the spread of the highly transmissible Omicron strain have become too disruptive to everyday life.

Although Omicron is believed to be two to three times more transmissible than the Delta variant, the coronavirus strain has been associated with milder illness.

In a study published in The Lancet on Wednesday, South African researchers found that just 4.9 percent of cases during the most recent wave in the province of Gauteng were hospitalised, compared with 18.9 percent during the second wave. The study, which has not been peer-reviewed, also found that patients were 73 percent less likely to have severe disease than those admitted during the country’s third wave, which was dominated by the Delta variant.

On Thursday, the South African government announced that its Omicron wave had peaked with no significant uptick in deaths. In the UK, where the daily number of COVID-19 cases is still breaking records, the number of patients in ventilation beds is less than one-quarter of their peak in January.

Even before the variant’s arrival, the Asia-Pacific had yet to see any meaningful rebound in travel. Air traffic in the region was down 92.8 percent in October compared with October 2019, according to IATA data. By comparison, travel in North America and Europe was down just 57 percent and 50.6 percent, respectively, in the same period.

‘Desire to travel’

While credited with reducing deaths from COVID-19, the region’s isolation has decimated travel-reliant industries such as tourism, separated families, upended plans for study, work and migration, and disrupted supply chains.

Earlier this month, IATA Director General Willie Walsh criticised governments that introduced travel bans in response to Omicron for “putting at risk the global connectivity it has taken so long to rebuild”.

In November, the IATA released a blueprint for restarting international travel that called on authorities to adopt “simple, consistent, and predictable” measures. The proposals included removing all hurdles for vaccinated travellers and allowing quarantine-free travel for passengers who are not vaccinated but have a negative antigen test result.

Goh said the effective shutdown of the region’s aviation had highlighted the “immense importance of aviation in our lives, which is often taken for granted”.

“People have missed not being able to connect with friends and family. People feel worse-off in terms of life experiences gained through exploring new cultures or obtaining an overseas education,” he said. “The fact that travel bookings surged whenever border reopening is announced reveal the desire to travel.”

Goh said there was a need for more balanced discussion about the costs of fighting COVID-19.

“That’s why we need governments to look at reopening borders, allowing the free flow of air travel without quarantine by treating COVID-19 as an endemic disease and managing it through testing and vaccination,” he said.

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