5WPR Announces Creation of Dedicated Travel Technology PR Division | News


NEW YORK, May 19, 2022 /PRNewswire/ — 5WPR, one of the largest independently-owned PR firms in the U.S., announces the creation of a specialty Travel Technology division, after welcoming multiple new clients within the industry this last month.

As an extension of 5WPR’s technology practice, the travel tech division consists of clients that are a part of the travel booking experience, as well as brands offering unique experiences through the use of tech.

“The travel industry has forever been changed by the pandemic, and many of our clients provide improvements on the current experience, such as additional comfort in booking your vacation or alternative travel and destinations offerings,” said 5WPR CEO, Matthew Caiola. “5W welcomed our first travel tech client well over a year ago, and the outstanding work we’ve completed has drawn increased attention from others interested in how our offerings can support their work.”

5WPR’s tech practice has grown to specialize in several highly-specialized areas and prides itself on being a leading adtech, martech and fintech public relations firm in the nation. The team delivers results through key industry relationships with influencers, bloggers, celebrities, and media. By implementing integrated PR, Digital, Influencer Partnerships and Social Media campaigns, 5W ensures maximum coverage for its clients.

PR services offered to travel tech clients include messaging and positioning, media relations, initial public offering media strategy, new market expansion campaigns, visibility programs, content creation, sponsorships/partnerships, digital media campaigns, event planning, thought leadership and speaking opportunities.

About 5WPR

5W Public Relations is a full-service PR agency in NYC known for cutting-edge programs that engage with businesses, issues and ideas. With more than 250 professionals serving clients in B2C (Beauty & Fashion, Consumer Brands, Entertainment, Food & Beverage, Health & Wellness, Travel & Hospitality, Technology, Nonprofit), B2B (Corporate Communications and Reputation Management), Public Affairs, Crisis Communications and Digital Marketing (Social Media, Influencer, Paid Media, SEO). 5W was awarded 2020 PR Agency of The Year and brings leading businesses a resourceful, bold and results-driven approach to communication.

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Hawaiian Airlines is exploring electric aircraft technology for interisland travel


Hawaiian Airlines is exploring electric aircraft technology with a company based in Boston. The airline is interested in using the vehicles for interisland travel.

The company called REGENT is designing “seagliders” that would each carry up to 100 people.

Hawaiian hasn’t committed to purchasing any of the aircraft but is exploring the possibility. A news release from REGENT said Hawaiian agreed to strategically invest to support the initial design of the company’s next-generation seaglider.

Hawaiian is the first airline to partner with the company, which hopes to have its Monarch seagliders in the air by 2028.

“We look forward to working with REGENT to explore the technology and infrastructure needed to fulfill our vision for convenient, comfortable and environmentally sustainable interisland transportation,” said Avi Mannis, chief marketing and communications officer at Hawaiian Airlines.

REGENT’s seagliders fly through the air close to the water’s surface.

The company said the aircraft will service routes up to 180 miles (290 kilometers) with existing battery technology and routes up to 500 miles (800 kilometers) with next-generation batteries.

The company said the seagliders will move at the speed of an airplane but have the operating cost of boats and will use existing dock infrastructure.





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Hawaiian Airlines exploring electric airplane technology


HONOLULU (AP) — Hawaiian Airlines is exploring electric airplane technology with a company based in Boston.

The airline is interested in using the airplanes for travel between Hawaii’s islands, Hawaii News Now reported.

The company called REGENT is designing electric planes called “seagliders” that would each carry up to 100 people.

Hawaiian hasn’t committed to purchasing any aircraft but is exploring the possibility. A news release from REGENT said Hawaiian agreed to strategically invest to support the initial design of the company’s next-generation aircraft.

Hawaiian is the first airline to partner with the company, which hopes to have its Monarch planes in the air by 2028.

“We look forward to working with REGENT to explore the technology and infrastructure needed to fulfill our vision for convenient, comfortable and environmentally sustainable interisland transportation,” said Avi Mannis, chief marketing and communications officer at Hawaiian Airlines.

REGENT’s seagliders fly through the air close to the water’s surface. The company said the planes will service routes up to 180 miles (290 kilometers) with existing battery technology and routes up to 500 miles (800 kilometers) with next-generation batteries. The company said its planes will fly at the speed of an airplane but have the operating cost of boats and will use existing dock infrastructure.



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Booking Holdings Prepares for Busy Summer on Europe Travel Demand | Technology News


(Reuters) – Online travel agency Booking Holdings Inc beat estimates for first-quarter earnings on Wednesday and said global travel trends pointed to a busy summer season, especially in Europe, sending its shares up about 7% in extended trade.

The Norwalk Connecticut-based company’s gross travel bookings saw a near two-fold rise to $27.3 billion in the quarter from a year earlier, while room nights – a measure of occupancy at any property – more than doubled.

“Despite an uncertain macroeconomic environment, we have seen continued strengthening of global travel trends so far in the second quarter of 2022, and we are preparing for a busy summer travel season ahead,” Chief Executive Officer Glenn Fogel said in a statement.

However, Bernstein analyst Richard Clarke said although summer demand was strong, a rise in marketing expenses could be a drag as the company’s forecast for earnings before interest, taxes, depreciation, and amortization was below consensus.

Pandemic-weary travelers are shrugging off an inflation-induced hit to their wallets from rising air fares and hotel tariffs to visit their favorite tourist spots, driving demand for leisure travel globally.

Vacation rental firm Airbnb Inc on Tuesday forecast second-quarter revenue above estimates, as it expects strong summer travel demand.

Major U.S. airlines including American Airlines Group, United Airlines and Alaska Air Group Inc said their revenue in the current quarter would surpass pre-pandemic levels on travel boost.

Booking’s chief financial officer, David Goulden, said on a post-earnings call that April room nights, a hotel industry metric for calculating occupancy, increased about 10% from the same period in 2019, driven primarily by demand in Europe.

“International demand, driven mainly by travel plans in Europe, accounted for most of the improvements in room nights in April versus Q1,” he added.

Excluding items, Booking’s profit came in at $3.90 per share, compared with analysts’ estimates of 90 cents per share, according to Refinitiv data. Revenue of $2.69 billion beat estimates of $2.54 billion.

(Reporting by Nilanjana Basu and Aishwarya Nair in Bengaluru; Editing by Shailesh Kuber and Anil D’Silva)

Copyright 2022 Thomson Reuters.



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Chauffeur service Blacklane appoints new chief technology officer


Henning Groß
Henning Groß

Global chauffeur service Blacklane has appointed Henning Groß as the German company’s new chief technology officer.

Groß will oversee Blacklane’s product developments designed to support guests, chauffeurs, corporate travel managers and travel agents. His responsibilities include the booking platform, passenger and chauffeur apps, and customer service technology.

Blacklane has engineering and product teams in Berlin and Barcelona, who account for around one-third of its 350 employees. The company is currently recruiting for new staff in both locations.

Groß replaces Frank Steuer, who co-founded Blacklane with CEO Jens Wohltorf. Groß previously worked in the insurance, marketing, IT services and media sectors.

“Blacklane has surpassed pre-pandemic monthly revenue and we forecast strong growth this year,” said Wohltorf. “Henning has the technical expertise to scale our systems to the next level and the people skills to grow and develop our crew.”

Groß added that priorities for Blacklane included “chauffeur hailing for on-demand rides and innovative electric vehicle service”.



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The price of love: Cryptocurrency scammers target dating apps, Technology News


Tens of thousands of people are being targeted by cryptocurrency scammers that have a new target, which is dating apps.

Cons dubbed “romance scams” are skyrocketing during the Covid pandemic when lockdowns sent people flocking to the internet seeking a salve for isolation. So have crypto prices. That has made crypto a useful entry point for criminals looking to part victims from their savings.

The US Federal Trade Commission, tracking scams reported to its Consumer Sentinel Network, said 2021 saw a record $547 million stolen in romance scams. This marked a nearly 80 percent increase compared to the year before.

Those figures cap an upward trend that leapt in the first year of the pandemic. People reported to the FTC losing $1.3 billion to the scams over the past five years, the most of any fraud category. 

But it is just the tip of the iceberg, the FTC notes, as the vast majority of cons go unreported.

“Romance is a powerful hook for scammers,” said Emma Fletcher, a data researcher with the FTC’s Bureau of Consumer Protection.

Cryptocurrency was the top method by dollar amount that victims used to make such payments in 2021, at about $139 million. That is nearly five times the cryptocurrency amount reported in 2020 and more than 25 times that in 2019, the FTC said. In comparison, about $121 million was lost through bank transfers or payments and another $93 million through wire transfers in 2021, FTC data shows.

The FTC saw an increase in the frequency of romance-scam reporting across all age groups in 2021, but the most significant increase was among 18-29 year olds, said Fletcher.

Experts believe this particular type of scam originated in China before spreading to the US and Europe. Its Chinese name translates roughly as “pig butchering,”  a reference to the way that victims are “fattened up” with flattery and romance before being scammed.

Also read | What is ‘friend in need’ scam being faced by WhatsApp users?

Jan Santiago, the deputy director of the Global Anti-Scam Organisation, a non-profit that represents victims of online cryptocurrency scams, said that unlike typical romance scams – which generally target older, less tech-savvy adults – these scammers appear to be going after younger and more educated women on dating apps like Tinder, Bumble and Hinge.

“It’s mostly millennials who are getting scammed,” he said.

Jane Lee, a researcher at the online fraud-prevention firm Sift, began looking into crypto dating scams last year. She signed up for several popular dating apps and quickly matched with men who tried to offer her investing advice.

“People are lonely from the pandemic, and crypto is super hot right now,” she said. “The combination of the two has really made this a successful scam.”

Also read | This 66-year-old man who married and conned 27 women is being called India’s ‘Tinder Swindler’

Tim McGuinness, founder of the non-profit Society of Citizens Against Relationship Scams (SCARS), said numbers soared because of “the isolation, the loneliness and the utilization of the web as virtually the exclusive communication tool” during the pandemic.

Cancelled dates over supposedly positive Covid tests and disrupted travel plans due to lockdowns are ruses that feed into the well-worn script of romance scammers, the FTC warned.

While awareness is growing — through support groups, online forums and even a recent documentary on Netflix “The Tinder Swindler” — many still fall prey to elaborate cons spun to get into a victim’s heart.

Scammers, many based in West Africa, will adopt fake identities, often saying they work abroad and travel a lot or are in the military — providing ready-made excuses for why they can’t meet in person.

A period of intense contact is followed by requests to wire money for plane tickets, visa fees, medical expenses or other emergencies — always with the promise of paying the amount back when they are finally united.

The internet was already a low-cost, high-return field, but scammers, often working in teams, now hunt everywhere from Instagram to online games like Words with Friends. 

(With inputs from agencies) 





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How Technology is Being Used in the Travel Industry 2022 Tip


This tutorial is about the How Technology is Being Used in the Travel Industry. We will try our best so that you understand this guide. I hope you like this blog How Technology is Being Used in the Travel Industry. If your answer is yes then please do share after reading this.

Check How Technology is Being Used in the Travel Industry

Technology is an important part of the travel and tourism industry. Help businesses with their daily operations while improving the customer experience. That’s why it’s important for hotels, airlines, restaurants, and other businesses to keep up with the latest technology trends in the travel industry. This is especially important in the age of COVID, where customer expectations are changing. In this article, you’ll learn more about some of these new technology trends. Travel technology is a broad term that describes the application of IT, e-commerce, and similar technology solutions in the tourism, travel, and hospitality industries.

Technology in the hospitality industry can be used to help businesses and their employees, improve the travel experience for customers, or both. The goals or motivations for using travel technology include automating travel and related processes, saving time, reducing costs, and creating a more seamless travel experience for consumers. Technology can be used to improve the customer experience before, during and after the trip. Why is travel technology important for companies in the travel and tourism industry?

Travel technology can help companies streamline or even automate processes that would traditionally require active human involvement. This can help reduce staffing requirements, lower costs and increase revenue, which in turn leads to better financial results. Additionally, the technology can help companies improve accuracy and convenience while reducing or eliminating human error. However, it is important to stay abreast of the latest trends in the tourism industry in order to take advantage of the best solutions and prevent other companies from gaining a competitive advantage.

How technology is used in the travel industry

Applications

The smartphone is not only used to book flights and hotels, but has also become a very useful tool for tourists once they reach their destination. Proof of this is that, according to a YouGov report, around one in three Europeans download apps from the cities or destinations they visit, while 36% use their phone to book accommodation or activities once they arrive.

Collection of large amounts of data

The travel app may collect a large amount of user data. This data helps the company create customer profiles. Customers are divided based on their profiles. Customer segmentation is then used to offer seasonal discounts to selected customers. Big Data says a lot about customer preferences. Proper analysis of this data can help companies offer specific offers for specific preferences, such as alternative accommodation when the preferred one is not available. When Big Data is used intelligently, it can help create a personalized travel package for the traveler. Disruption is the biggest fear of travelers.

With the help of Big Data, outages can be predicted by studying data patterns. It can help predict flight cancellations due to bad weather and seasonal issues like heavy snowfall. Big data analytics can also be used to predict the best times to travel. Or, if travel is unavoidable anyway, you can prepare travelers for disruptions so they can plan their schedules accordingly.

Robot

Although it may seem like a science fiction movie, soon it will not be uncommon to see robots doing all kinds of jobs in hotels. In fact, 96% of receptionists are expected to be replaced by machines similar to those at airport check-in. This is something that many tourists look forward to, as 63% of them welcome the use of robots in hotels.

Augmented reality

Would it be possible to develop a Pokémon Go-style app, but for tourist attractions? Not only is it possible, but thanks to augmented reality it is already here. With just a smartphone and specially designed apps, you could access all kinds of information: from fun facts about a monument or a painting to the history of a particular place.

Internet of Things

The Internet of Things offers practical applications and uses of all kinds, and tourism should not be forgotten. The technology can already be used to do practically anything in a tourist area with a phone, from controlling the temperature and television in a room – something that Virgin Hotels already uses – to opening the door, as a mobile service already does. the Hilton hotel chain. .

Although AI is considered an emerging technology trend, the hotel industry has already experienced incredible benefits and far-reaching effects on its business dynamics. From AI-powered robotic concierge services to voice-controlled assistants that speed up the customer experience, AI is transforming the hospitality industry. Technology is enabling personalized concierge services, providing real-time recommendations and easy management of service requests. From this, we can conclude that AI works far beyond imagination for hotel systems, a breakthrough we have all been eagerly awaiting.

Final words: How Technology is Being Used in the Travel Industry

I hope you understand this article How Technology is Being Used in the Travel Industry, if your answer is no then you can ask anything via contact forum section related to this article. And if your answer is yes then please share this article with your family and friends.



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How to Smart Technology is changing the hospitality industry 2022 Tip


This tutorial is about the How to Smart Technology is changing the hospitality industry. We will try our best so that you understand this guide. I hope you like this blog How to Smart Technology is changing the hospitality industry. If your answer is yes then please do share after reading this.

Check How to Smart Technology is changing the hospitality industry

Technology is changing everything from the homes we live in to the workplaces we work in. The hospitality industry is no exception. It is one of the key industries that is in transition. Issues such as mobility, flexibility, and the easy availability of information are at the heart of this disruption, helping customers make informed decisions. Gone are the days when traveling meant visiting a travel agent to book tickets or find accommodation. Institutions like Airbnb and Skyscanner try to offer customers great deals, including price comparison services and services to help them make decisions about their travel preferences.

At the epicenter of this disruption are a variety of digital technologies, including mobile apps, big data analytics, the Internet of Things (IoT) and artificial intelligence (AI) that are helping hospitality providers evolve and deliver the best experience for your customers. Suffice it to say that hotels now take sanitation and hygiene practices very seriously. Hoteliers go to great lengths to ensure guests’ safety without compromising their comfort or convenience. For example, we are seeing a shift to fully contactless hotel operations, which is likely to become more common among hotels.

Ways smart technology is reshaping the hospitality industry

Smart energy management

Smart thermostats and occupancy sensors can monitor and respond to fluctuations in occupancy. In addition, intelligent energy management systems use sophisticated machine learning algorithms to continuously analyze historical thermodynamics, local weather patterns, and peak loads to optimize energy consumption in real time throughout the year. Smart energy saving is not wild speculation. Smart energy management systems can reduce hotel energy costs by up to 20 percent and achieve some of the fastest payback times in the industry (12-24 months). They can also significantly increase the resale value of a hotel. The energy savings from Internet of Things technology are not just limited to heating, ventilation and air conditioning systems. Smart lighting technology also allows hoteliers to better understand their energy needs, automate consumption and adapt to changes in occupancy in real time.

Just as smart HVAC systems use occupancy sensors and machine learning algorithms to continuously analyze load demand patterns and optimize HVAC energy consumption, smart lighting systems allow hotels to set preferred lighting schedules, track occupancy patterns and report on overall lighting energy use throughout the year. . For example, when the Chatwal Hotel in New York upgraded approximately 1,300 light fixtures in its hallways, common areas, and 80 guest rooms, it saved more than 410,000 kilowatt hours per year, corresponding to a 90 percent reduction in energy consumption for illumination. In fact, the Chatwal Hotel saved about $124,255 in its first year alone.

Predictive Maintenance

Just as smart EMS allows hoteliers to monitor, track and optimize energy consumption, predictive maintenance allows them to use sensor data to identify dangerous or wasteful trends and alert maintenance staff before a given problem becomes one. much more expensive. So instead of waiting for a component to fail before repairing or replacing it, IoT technologies allow engineering staff to predict maintenance needs based on system usage, prevent system failures, and reduce system operating costs. a faulty system. A single leaky toilet can cost up to $840 per year. Add to that the cost of water damage that occurs until the leak is detected.

By monitoring water lines with low-cost, IoT-enabled smart water meters, hotels can see a return on their water usage in about four years. Similarly, some online management platforms continually collect data related to HVAC runtimes for each unique room and assign efficiency ratings to them. This rating is an indicator of how quickly a room can be heated or cooled to a guest’s preferred temperature and provides engineering teams with critical alerts when HVAC equipment needs attention.

Smart guest experiences

No hotel can operate without guests, and for that reason, hoteliers can expect smart technology to shape guest experiences and expectations. Guest data can not only be used to help better meet guest needs, but in conjunction with occupancy sensors, it can also be used to automate guest interactions during their stay, reducing both friction points such as labor costs.

In this way, smart technology will continue to enable hotels to predict and personalize various guest services based on past visits and aggregated guest data.

Big Data and Big Data Protection

One of the main benefits of smart technology is how it aggregates data and makes it actionable. But with big data comes great responsibility. According to Cloudbeds, “Big data is great when you can use it to take action, whether it’s targeting a new market segment or adjusting your rate plans to compete with your competitors. However, the biggest concern around big data and the necessary data storage is the security that surrounds it. The goal of every data carrier is to keep their customers’ data secure, but that’s easier said than done.

In recent years, we have seen massive data breaches that have literally put hundreds of millions of consumers, such as Equifax and Target, at risk.” As the price of big data solutions makes them more accessible to the mid-market segments of the hotel market, we can expect more hotel owners to adopt and invest in them. More importantly, we can expect solution providers that can ensure data protection to dominate their market segments.

Smart Reserved Parking

Hotels can now use smart sensors and hotel apps to allow guests to reserve parking spaces in advance of their visit and have their space assigned upon arrival. This will save hotels the labor cost of manually managing parking inventory and give guests a more seamless experience from the moment they check in.

Remote check in/out

By allowing guests to check in remotely via their mobile device, hotel owners can better predict/manage their staffing needs and save significantly on labor costs. This technology can also alert hotel staff when guests arrive (allowing them to spend less time on the welcome process), offer appropriate upgrades/upsells, and provide them with a more personalized guest experience, even on their first visit.

At the end of a guest’s stay, travelers can enjoy a seamless self-checkout experience that also allows them to arrange their preferred transportation to their next destination (be it a taxi, airport shuttle, or a ride-sharing service like Uber or Lyft). ), additional savings in labor costs.

Mobile room keys

Today, more and more hotels offer guests room access through their smartphone app. This saves printing costs on environmentally harmful plastic cards and eliminates the hassle of managing access card inventory that is prone to loss and degaussing.

smart room service

Smart occupancy sensors will also help hotels push menu notifications to smartphones at optimal times when guests are in their rooms. These notifications can even include personalized suggestions based on previous orders. In fact, many food delivery apps already offer a similar experience, sending push notifications to frequent users at their preferred ordering times on their preferred days.

Smart marketing practices

Before hotels can deliver a smart guest experience, they must entice guests through the door; That’s where smart marketing comes in. The data opportunities of smart technology offer hotels a more complete picture of their guests than ever before. Hotels that harness data insights are the ones that will continue to succeed in the face of growing competition from Airbnb.

Final words: How to Smart Technology is changing the hospitality industry

I hope you understand this article How to Smart Technology is changing the hospitality industry, if your answer is no then you can ask anything via contact forum section related to this article. And if your answer is yes then please share this article with your family and friends.



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Flight Centre buys majority stake in technology firm TPConnects


Flight Centre Travel Group (FLT) has taken a majority stake in Dubai-based travel technology firm TPConnects Technologies to allow it to offer a wider choice of airfares to clients.

The Australia-based travel company, which owns the corporate travel brands FCM Global Travel Management and Corporate Traveller, has raised its shareholding in TPConnects from 22.5 per cent to 70 per cent following the deal. Financial details of the transaction were not revealed.

TPConnects is a software-as-a-service (SaaS) specialist which aggregates airline content from multiple sources, including GDSs, low-cost carriers and the growing number of NDC-enabled booking channels. The company gives agencies access to these airfares by integrating its TPC Universal API.

Melanie Waters-Ryan, FLT’s leisure and supply chief executive officer, said: “TPC has been at the heart of the evolution in airfare distribution during the past decade, which is now engrained in our business and is integral to the new operating systems and platforms we are delivering in both the leisure and corporate sectors. 

“By investing further in the business, we have greater influence over future developments and the product’s ongoing evolution, while ensuring we continue to deliver the widest choice of airfares to our customers.”

Flight Centre, which first invested in TPConnects in 2020, added that increasing its stake would also “fast-track” future developments and allow the travel firm to “be ahead of our competitors’ comparable solutions”. 

Other benefits of the deal for Flight Centre include lower costs through avoiding surcharges on GDS bookings, as well as improved margins and access to NDC-based incentives from airlines.

TPConnects, which was set up in 2012, works with several carriers on NDC solutions including Singapore Airlines, Oman Air, Gulf Air and Saudi Arabian Airlines. 

Co-founder Rajendran Vellapalath added: “FLT’s investment comes at an important time, given the rapid changes that are taking place in the distribution of air content and with the development of the Airline Retailing Maturity Index, which IATA is now pioneering.

“The strong relationship between TPC and FLT will ensure that both companies remain at the forefront of this ongoing change and play a lead role in the future evolution of distribution.”



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